Privacy Policy of WOOLF_ID

WOOLF_ID collects some Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

    • Analytics

      • Facebook Ads conversion tracking, Hotjar Form Analysis & Conversion Funnels, Google Analytics, Google Ads conversion tracking, Google Analytics with anonymized IP and Matomo

        Personal Data: Cookies and Usage Data

      • Facebook Analytics for Apps

        Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service

      • User ID extension for Google Analytics

        Personal Data: Cookies

    • Beta Testing

      • Google Play Beta Testing and TestFlight

        Personal Data: email address

    • Contacting the User

      • Contact form

        Personal Data: email address, first name and last name

    • Displaying content from external platforms

      • Instagram widget

        Personal Data: Cookies and Usage Data

    • Handling payments

      • Stripe, PayPal and Amazon Payments

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Payment by bank transfer

        Personal Data: address, first name, last name and payment data

    • Hosting and backend infrastructure

      • Amazon Web Services (AWS)

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Infrastructure monitoring

      • Firebase Crash Reporting

        Personal Data: various types of Data as specified in the privacy policy of the service

      • Crashlytics

        Personal Data: geographic position, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service

    • Interaction with live chat platforms

      • Facebook Messenger Customer Chat

        Personal Data: About Me, Cookies, Data communicated while using the service and Usage Data

      • Zendesk Chat

        Personal Data: address, Cookies, country, Data communicated while using the service, email address, first name, last name, phone number and Usage Data

    • Location-based interactions

      • Geolocation

        Personal Data: geographic position

    • Managing contacts and sending messages

      • MailChimp

        Personal Data: address, email address, first name and last name

      • Mandrill

        Personal Data: address, email address, first name, gender and last name

      • Amazon Simple Email Service

        Personal Data: email address

      • Firebase Notifications

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Managing support and contact requests

      • Zendesk

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Platform services and hosting

      • Shopify

        Personal Data: various types of Data as specified in the privacy policy of the service

    • Remarketing and behavioral targeting

      • Remarketing through Google Analytics for Display Advertising

        Personal Data: Cookies and Usage Data

    • Tag Management

      • Google Tag Manager and Segment

        Personal Data: Cookies and Usage Data

    • User database management

      • ActiveCampaign

        Personal Data: email address and various types of Data as specified in the privacy policy of the service

Further information about Personal Data

    • Selling goods and services online

      The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.

      The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by WOOLF_ID depends on the payment system used.

    • Push notifications

      WOOLF_ID may send push notifications to the User.

Contact information

    • Owner and Data Controller

      WOOLF SRL
      Piazza Castello 2, Milano (MI) 20121
      P.IVA 10270870966

      Owner contact email: [email protected]